The Federal Government has inaugurated a N700 million government contact centre in Abuja to boost ease of doing business through technological innovations and information dissemination.
The Minister of Communications, Adebayo Shittu who inaugurated the platform in Abuja said the platform would aid create job opportunities and a turn around to the country’s economy.
“The Centre is essentially a technology-enabled multi-channel and multi-lingual platform developed to improve accessibility to government services and information by interested parties.
“This robust platform presents citizens and interested stakeholders with an avenue to obtain information or provide feedback to government MDAs (Ministries, Departments, and Agencies). It also provides access to services via telephone (in Hausa, Igbo, Yoruba, English and pidgin. Other languages can be incorporated subsequently) email, chat, and social media),” the minister said.
Shittu said all the federal agencies and parastatals would key into the platform when it becomes fully operational, and that service delivery and performances of MDAs would be monitored through the system in conjunction with SERVICOM, adding that the Centre has all the parastatals under the Ministry of Communications, with Power and Aviation keying into the platforms.
from Nigeria Newspaper- Nigeria News| Naija News http://ift.tt/2hWAhsl
via IFTTT
